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Configure the PetSure integration (with GapOnly e-claims)

Before your organization can use PetSure with GapOnly for e-claims, a practice manager must configure the integration.

  • Make sure that your ezyVet site has an applicable supplier contact record
  • Speak to PetSure customer support to get training about how to use GapOnly
  • Make sure you know the username and password of your PetSure account
    Note: If you do not have a PetSure account, speak to PetSure customer support:
  • Make sure that the eClaims module and GapOnly claims module are enabled for your site
    Note: If the modules are not enabled, speak to ezyVet customer support.
To configure the integration, do this procedure.
  1. Select Admin.
    The Admin tab
  2. In the settings list, select Integration.
    The Integration setting in the settings list
    ezyVet shows the New Integration Setting screen.
  3. In the Integration box, select PetSure.
    The Integration box
  4. If the ezyVet site uses a department configuration, use the For Division box to select an applicable department.
    Note: If your site does not use a department configuration, ezyVet does not show the For Division box.
  5. In the Supplier box, select the applicable supplier contact record.
    The Supplier box
  6. Use the Username box and Password box to enter your PetSure account username and password
    The Username box and Password box
  7. Set Insurance Provider Configuration to PetSure.
    The Insurance Provider Configuration box
  8. Set Receive Benefit Amount Via to Payment or Credit Invoice.
    The Receive Benefit Amount Via setting
    If you select Payment, ezyVet shows a Payment Method box. Use the box to select an applicable payment method:
    The Payment Method box
    Tip: Use a dedicated payment method for GapOnly.
    If you select Credit Invoice, ezyVet shows an Insurance Benefit Product box. Use the box to select an applicable financial product:
    The Insurance Benefit Product box
    Note: A practice manager must make the financial product for the insurance benefit. And the financial product must have a zero-percent tax rate.
  9. In the PetSure settings section, set Environment to Production.
    The Environment setting
  10. Select Save.
    The Save button
    ezyVet shows a confirmation message:

  11. Select Validate Account.
    The Validate Account button
    If the configuration is correct, ezyVet shows a confirmation message:
    A confirmation message
ezyVet has a configured PetSure integration that can use GapOnly e-claims.