Important: Test code updates for IDEXX in-house diagnostics (July 24, 2025) east Read more

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      Veterinary care

      • Diagnostics

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  11. Send and receive diagnostics messages

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Send and receive diagnostics messages

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Stop memos that ezyVet sends for overdue diagnostic results

An overdue diagnostic result is a diagnostic result that ezyVet did not receive in a specified period. ezyVet can automatically send you a memo when a diagnostic test result or a diagnostic imaging result is overdue. But if necessary, you can stop the memos.

To stop the memos, do this procedure.
Note: This procedure is applicable to all user accounts of your ezyVet site.
  1. Select Admin.
    The Admin tab
  2. In the settings list, select Settings.
    The Settings setting in the settings list
  3. Select System.
    The System setting
    ezyVet shows a System Settings screen.
  4. Select Clinical.
    The Clinical tab
  5. In the Diagnostics section, set Overdue Interval to None (overdue memos off).
  6. Select Save.
    The Save button
    ezyVet shows a confirmation message:

ezyVet does not send the memos.
Parent topic: Send and receive diagnostics messages
Related concepts
  • Memos of diagnostic results
  • Memo settings for diagnostic results
  • Memos of overdue diagnostic results
Related tasks
  • Stop memos that ezyVet sends for diagnostic results
Procedure
ezyVet

Last updated: May 22, 2025

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Related Articles:

  • Send and receive diagnostics messages
  • Memos of diagnostic results
  • Memo settings for diagnostic results
  • Memos of overdue diagnostic results
  • Stop memos that ezyVet sends for diagnostic results

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