Troubleshooting for communications and messaging
If you have problems when you send electronic messages from ezyVet (for example, email and SMS messages), use this troubleshooting information.
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Troubleshooting
ezyVet
Practice manager
Communications and messaging SMS messages Communication record configuration Fax configuration Email configuration Email or fax communication records show SMTP Error: data not accepted Email or fax communication records show SMTP Error: Could not authenticate Clients receive a bounce message after they send a reply to an email SMS messages do not send and ezyVet shows Failed or SMS Error statuses