ezyVet shows an unapproved open invoice(s) error when you try to disable a product
Do this troubleshooting if ezyVet shows There are unapproved open invoices(s) when you try to disable a product:
Note: The error also shows the numbers of the applicable invoices (for example, 400110).
The product has a relation with an unapproved invoice
Remove the relation with the unapproved invoice
A practice manager or a person with the necessary administrator permissions must do these steps.
- Select Related Records.
- Set Related Records to Invoices.ezyVet shows the invoice records that have a relation to the product.
- Find the applicable unapproved invoice.Note: ezyVet uses an hourglass icon to identify an unapproved invoice:
- Double-click the icon that is at the left side of the applicable invoice record.ezyVet opens a tab that has the unapproved invoice.
- Select APPROVE.ezyVet shows a confirmation message: