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    ezyVet

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      Getting started

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      Clients

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      Patients

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      Appointments

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      Products

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      Veterinary care

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      Invoicing

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      Payments

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      Refunds

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      Financial controls

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      Xero

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      Insurance

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      Document management

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      File attachments

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      Printing

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      Electronic signatures

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      Inventory

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      Staff management

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      ezyVet administration

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      Reference information

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      Customer support information

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      Release notes

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      ezyVet API

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      Glossary

      • Agricultural Compounds and Veterinary Medicines Act

      • addendum

      • add-on diagnostic test

      • alternative product name

      • assigned person

      • anchor link

      • application programming interface (API)

      • appointment booking group

      • appointment mode

      • appointment status

      • appointment type

      • American Society for Automation in Pharmacy

      • ASTM International (ASTM)

      • automated report

      • background template

      • boarding resource

      • billing trigger

      • billing trigger product

      • business unit configuration

      • calendar controls

      • calendar mode

      • calendar resource

      • calendar shortcut menu

      • care service

      • centralized inheritance

      • central site

      • change log

      • classic template system

      • client

      • client contact record

      • clinical case team

      • clinical layout

      • clinical procedure

      • combined view mode

      • clinical record lockdown

      • clinical record sidebar

      • standard view mode

      • clinical summary

      • clinical template

      • commercial partner

      • communication record

      • communication record status

      • communication task

      • composite tax rate

      • contact record sidebar

      • credit note allocation

      • credit invoice

      • credit limit

      • credit limit status

      • credit note product

      • current medication (CM)

      • customer

      • custom appointment status

      • custom demeanor status

      • custom field

      • custom supplied diagnostic test

      • dashboard tab

      • days supply value

      • Drug Enforcement Administration (DEA)

      • demeanor

      • demeanor status

      • diagnostics breed mapping

      • diagnostics integration

      • diagnostic product

      • diagnostics species mapping

      • diagnostics supplier

      • diagnostic imaging request

      • diagnostic imaging result

      • diagnostic test request

      • diagnostic test result

      • Digital Imaging and Communications in Medicine (DICOM)

      • dictation tool

      • document template

      • do-not-resuscitate

      • digital radiography (DR)

      • dynamic IP address

      • e-booking

      • e-booking mode

      • e-claim

      • e-claim record sidebar

      • email template

      • external dispense

      • ezyVet record

      • ezyVet partner

      • fax provider

      • fear, anxiety, stress (FAS)

      • Food and Drug Administration (FDA)

      • feature request

      • feature request number

      • feature request status

      • financial lockdown

      • fixed-price product bundle

      • Freshdesk

      • gap payment

      • global attachment

      • global search tool

      • Health Level 7 (HL7)

      • image annotation

      • image annotation file

      • inherited site

      • in-person signature

      • in-person template

      • insurance benefit

      • insurance eligibility information

      • integrated product supplier

      • integration

      • interest product

      • interested contact

      • inventory adjustment

      • inventory adjustment reason

      • IP address

      • IP allowlist

      • keyed transaction

      • label template

      • landline phone number

      • left sidebar

      • mapping

      • Markdown

      • master problem

      • memo

      • modality

      • module blocking

      • National Association of Boards of Pharmacy (NABP)

      • not ready for billing (NRB)

      • National Council for Prescription Drug Programs (NCPDP)

      • National Drug Code (NDC)

      • online portal

      • picture archiving and communication system (PACS)

      • partner agreement

      • patient

      • patient record sidebar

      • PayJunction hosted payments

      • payment allocation

      • payment method

      • permissions role

      • pharmacy contact record

      • phone template

      • picklist

      • picklist builder

      • plain text format

      • planning guide

      • planning guide mode

      • postcard template

      • PR

      • practice information management system (PIMS)

      • price adjustment reason

      • price adjustment rule

      • primary record types

      • primary tabs

      • private comment

      • private integration

      • private partner

      • product bundle

      • product container

      • product group

      • product supplier integration

      • public comment

      • quiet, alert, responsive (QAR)

      • question tree

      • quick links area

      • record merge

      • record tab

      • recurring invoice

      • remote access

      • remote consent form

      • remote payment

      • remote signature

      • report permissions

      • restricted veterinary medicine (RVM)

      • sales template

      • saved filter set

      • search group tag

      • search weighting

      • sending email address

      • service fee product

      • session sign-out time

      • short message service

      • shorthand text

      • sign-in email address

      • single-site configuration

      • site

      • site diagnostic test

      • site prefix

      • SMS template

      • SOAP

      • single sign-on

      • staff contact record

      • standard appointment status

      • standard demeanor status

      • standard diagnostics integration (SDI)

      • standard document template

      • standard integration

      • standard of care

      • standard-of-care item

      • standard-of-care table

      • standard operating procedure

      • standard PACS integration (SPI)

      • standard product supplier integration (SPSI)

      • static IP address

      • supplied diagnostic test

      • supplier contact record

      • support session

      • support tool

      • support webinar

      • syndicate

      • syndicate contact record

      • system settings

      • system task

      • tag

      • tag category

      • task panel

      • template editor

      • template image

      • template product

      • Twig template system

      • template variable

      • ticket

      • unallocated diagnostic result

      • user account permission

      • user group tag

      • veterinarian contact record

      • view mode

      • virtual appointment

      • veterinary practice management (VPM)

      • watch

      • watchers

      • Windcave hosted payments

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    Vello

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    ezyVet Scan

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    ezyVet Go

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    Vet Radar

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    ezyVet Data Lake

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    IDEXX SmartFlow

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    ezyVet Connect

  • chevron_right

    Knowledge Center: New and published

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    Pilot features

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Glossary

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credit note product

A product that you add to an invoice when you do a refund. A credit note product is applicable when you do not want to return a refunded item to your inventory.

Related tasks
  • Make a credit note product
  • Add a credit note product to an invoice for a refund

Glossary
ezyVet

Last updated: March 31, 2025

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Related Articles:

  • Make a credit note product
  • Add a credit note product to an invoice for a refund

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