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Statuses of referrals from rVetLink

Each referral that ezyVet receives from rVetLink has a status that identifies information about the referral.

You can use the Status options of the eReferrals dashboard tab to only show referrals with a specified status.


Status options of the eReferrals dashboard tab

To manually change a referral status, use the pencil button in the Options column of the applicable referral.


The pencil button

This table gives each status and the information that it identifies:

StatusInformation that it identifies
PendingYour staff did not approve the referral
In ProgressYour staff made an appointment for the applicable patient
CompleteThe applicable patient had an appointment at your practice