A pending patient referral is a referral that a referring practice sent to your practice with rVetLink. Then, rVetLink synced the referral to ezyVet. A pending patient referral does not automatically have a related appointment record in ezyVet. To make a related appointment record, you must first approve the referral.

1. Select Dashboard.
   
2. Select eReferrals.
   
   ezyVet shows the patient referrals screen.
3. Select Pending.
   
   ezyVet shows pending patient referrals from rVetLink:
   
   
4. Find the applicable referral, then select the green check mark button.
   

   Note: To do a search for a referral, use the Search Referral box and the related filters, then select Search:

   Note: If necessary, you can see a PDF document of the referral before you approve the referral. And you can see other files that the referring veterinarian sent. To get access to the PDF document and other files, select the paperclip button:
   
   
   ezyVet shows the Approve Referral dialog box.
5. Enter the applicable information.
   Note: Examples of applicable information include the client and the patient. If necessary, you can select an existing ezyVet patient or contact.

   Note: Mandatory information shows * adjacent to the related box.
6. Select Save & Create Appointment.
   
   ezyVet shows the New Appointment interface.
7. Enter applicable appointment information.
   Note: After you create an appointment, the status of the referral changes to In Progress.
8. Select Save & Close.
   
   ezyVet shows a confirmation message: