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The supplier contact record of a standard product supplier integration

Each standard product supplier integration that a practice manager configures must have a dedicated supplier contact record.

A supplier contact record has a Prices Based On setting. The setting is in the Supplier Options section of the Supplied tab of the contact record:
The Prices Based On setting

The documentation to configure an applicable integration will tell you if it is necessary to set Prices Based On to Outer or Units for the supplier contact record.