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About Windcave remote payments

Use Windcave remote payments to quickly and easily do client electronic payments without a physical payment terminal.

A remote payment uses a related remote payment link. ezyVet automatically sends the link to the applicable client after you do the payment in ezyVet. When the client selects the link, they can easily enter the necessary payment information in a web browser page. They can also enter an electronic signature for the payment receipt. Thus, it is not necessary to use paper and other physical media to do the payment.

To send remote payment links, ezyVet uses email or SMS messages.

Note: If you deactivate a remote payment record, ezyVet also permanently deactivates the related remote payment link.
Note: If you deactivate a remote payment record, ezyVet also permanently deactivates the related remote payment link.
Because ezyVet always keeps records of all remote payments, your organization has accurate financial data for the payments.
To use remote payments, your organization must have a Windcave account. And your ezyVet site must have:
  • A Windcave hosted payments integration with the correct configuration
  • A configured payment method for remote payments
  • The correct template configuration for remote payments
Note: Windcave is available in these regions:
  • New Zealand
  • Australia
  • Canada
  • The United Kingdom
  • The Republic of Ireland
Note: You cannot use Windcave remote payments to do client refunds.

A practice manager can configure document templates and email templates for invoices and statements to automatically include a remote payment link. As a result, clients can easily make payment from an invoice or statement that you send from ezyVet.

The left side of Remote payment example shows the source text of a document template for an invoice. The source text includes a remote payment link. Staff use the document template to make an invoice as PDF, then send it to the applicable client. The right side shows the payment dialog box that shows to a client after they open the invoice and select the remote payment link.
Figure 1. Remote payment example

Example of an email with a remote payment link