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About ezyVet Go sync

ezyVet Go has two methods that it uses to sync data from ezyVet. The methods are initial sync and intermittent sync.

Initial sync

When you sign in to ezyVet Go for the first time, ezyVet Go does an initial sync of data from ezyVet. The table that follows gives information about which data ezyVet Go includes in the initial sync.

Data typeWhich data ezyVet Go syncs from ezyVet
Patient data
  • Patient records
  • Species
  • Breeds
  • Patient sex
Client data
  • Contact records
  • Phone number and email addresses
  • Physical addresses and postal addresses
Product data
  • Product records
  • Product prices
Appointment data
  • Appointment statuses
  • Appointment types
Clinical data
  • Body systems
  • Prescription reasons
  • Presenting problems
  • Clinical procedures
Site and user account data
  • User accounts
  • Department information
  • Clinical record configuration
  • Configured pain scores
  • Unit of measurements
  • Date and time configuration
  • ezyVet version number
Calendar data
  • All appointments of the primary calendar at the time that you complete sign-in
  • Appointments of the primary calendar for the previous three months
  • Clinical records for each of the synced appointments
Note: The calendar data sync occurs when you select a primary calendar during the sign-in steps for ezyVet Go.

Intermittent data sync

After ezyVet Go completes its initial sync, it does intermittent sync of data from ezyVet. This table gives information about when intermittent sync occurs:

When sync occursWhich data does ezyVet Go sync
You select one of these buttons in ezyVet Go:
  • Start appointment
  • Continue appointment
  • Finish & sync
ezyVet Go syncs this data from ezyVet:
  • Health statuses
  • Physical exams
  • Assessments
  • Plans
  • Clinical procedures
  • Prescriptions
  • Vaccinations
  • Dispensing and billing items
  • Default billing items
You open a clinical history in ezyVet GoezyVet Go syncs this data from ezyVet:
  • All consults for the applicable patient
  • Health statuses
  • Physical exams
  • Assessments
  • Plans
  • Clinical procedures
  • Prescriptions
  • Vaccinations
  • Products that are in applicable invoices for patient clinical work
  • Billing trigger products that a practice manager configured applicable appointment types to use
You open financial information for a patient in ezyVet Go.ezyVet Go syncs this data from ezyVet:
  • All invoices and all invoice line items for the patient
  • The products of the invoices
  • The price information for the invoice products