Refund a Windcave payment
You can use ezyVet to refund a Windcave payment.
Contact Windcave to make sure that you can refund payments with your Windcave payment methods.
Note: This procedure is applicable to:
- Windcave remote payments
- Windcave terminal payments
- Windcave hosted payments
Note: If you refund a payment with this procedure, the quantity of items in your inventory does not change. To put items back in your inventory when you do a refund, use a credit note.
- Select Financial.ezyVet shows the New Invoice screen.
- Select Payments.The left sidebar shows payment records of your ezyVet site.
- Select Refund.ezyVet shows a Refund Payment dialog box.
- In the Refund quantity box, enter the applicable quantity.
- Select Refund.
- ezyVet shows a confirmation message.
- The Transactions section of the Transactions tab of the payment record shows the refund information: