Send a diagnostic imaging request to SOUND
You can send a diagnostic imaging request directly from ezyVet to SOUND.
Note: To send a request to any modality, you will first require the set up of:
- Products
- Diagnostics (not integrated diagnostics) mapped to the product and correct supplier (partner supplier).
- Under a patient's clinical record, go to the section Diagnostics and Treatments
- Click the + icon next to Diagnostic Request to create a new request.
- Enter the vet information, supplier (if you have different modalities you will have different suppliers so ensure you are selecting the appropriate supplier), and diagnostic request.
- Enter any diagnostic request specifics or history, and click Add.
If you receive an Internal Server Error / Misc Internal Server Errors, please contact SOUND's support team for assistance.
The integration only supports diagnostic requests created from the diagnostic request section of the ezyVet clinical record. This means:
- Requests cannot be made by adding the diagnostic product to an invoice and having the request populate back into the request section
- Requests cannot be made from SmartFlow
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If a SOUND imaging request is made from the invoice or from SmartFlow, ezyVet shows a Error occurred processing response from Sound