About the Weave integration
Weave is a phone system for veterinary organizations. The Weave system includes dedicated Weave phones that operate with ezyVet and dedicated apps.
- The United States
- Canada
This video shows you some of the features and functions of Weave:
Weave and ezyVet for phone calls
- The client name and their information
- The client's patients and related patient information (for example, patient ages)
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Care services that are due or overdue, and care service dates
The information that a Weave phone shows during a call is synced from ezyVet.
During a client phone call, you can confirm patient appointments with a Weave phone directly. The Weave system syncs the confirmed appointments to ezyVet. Thus, the Weave system decreases manual work for appointments because it is not necessary to open ezyVet during a phone call.
Weave and ezyVet for text messages
Weave has a text messaging system that does two-way SMS. Weave syncs client text messages back to the applicable contact record in ezyVet. As a result, ezyVet keeps a record of client text messages.
Weave and ezyVet data sync
- Client information
- Patient information (for example, patient names, breeds, and ages)
- Appointment information
- Standard-of-care information (for example, due care services)
- Addresses
More information
Weave for phone calls and text messages with ezyVet are only two examples of Weave features. For example, Weave can automatically record phone calls that you make with clients. For more information about Weave and its other features, refer to www.getweave.com.
- apps.apple.com/us/app/weave-text-call-schedule/id1030476630 (Apple App Store)
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play.google.com/store/apps/details?id=com.weaveconnect (Google Play)
If you have problems with Weave, use this information:
| Phone | 1-888-579-5668 Available:
|
| Live chat | www.weavehelp.com/weavehelp/contact-us |
| Ticket | www.weavehelp.com/hc/enus/requests/new?ticket_form_id=360001711612 |
| Documentation | www.weavehelp.com/weavehelp |