Screens of the End Of Day Wizard
The End Of Day Wizard has a set of screens that you use in sequence to do payment reconciliation. To make sure that payment reconciliation is accurate, it is important to know about the function of each screen.
- Date Selection
- Pending Invoices
- Unapplied Payments
- Unapplied Credit Notes
- Reconciliation
- Which screen is open
- Where the screen is in the sequence that you should use them
1. Date Selection screen
If your ezyVet site uses a department configuration, use the For Department box to select the applicable department for the report.
2. Pending Invoices screen
- Approve the invoice
- Disable the invoice
- Set the invoice to the not ready for billing (NRB) condition
3. Unapplied Payments screen
- Payment records that do not have a connection to an approved invoice
- Payment records for client deposits
- The quantity of each payment
- The remaining quantity that the client who made each payment owes to your organization
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In the Perform Action section, set Action to Apply All Payments.
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Select Action.
- In the Unapplied Payments section, select the payments that you want to connect to invoices.
- In the Perform Action section, set Action to Apply Selected Payments.
- Select Action.
4. Unapplied Credit Notes screen
- Refunds that are not completed
- New credit notes that staff added
To do a check of a credit note, double-click the credit note entry. As a result, ezyVet opens the credit note in a new record tab.
If you are sure that a client received a refund that is equal to the value of the credit note, you can make a payment from the credit note directly. As a result, the applicable client contact record shows correct balance values.
5. Reconciliation screen
Use the Reconciliation screen to do payment reconciliation.
In each box, enter the values of payments that you and your staff received from clients. For example, do a manual count of cash payment received for the day, then enter the applicable value in the Cash box.
When each box has a value, select Finalise.
After you select Finalise, a box in the Reconciliation section could show a red color. If a box shows red, the entered value for a payment method is different to what ezyVet recorded for the payment method. For example, the Cash box could show red after you enter a value and select Finalize. It shows red because ezyVet has a different value recorded for the cash payment method that staff selected when they received cash payments from clients. The value that ezyVet recorded shows in a grey box that is adjacent to the applicable red box.
Reconciliation example 1 shows a Cash box that is a red color. The value in the red box is the result of a manual count of cash payments. Adjacent to the red box is a grey box that shows the value of cash payments that ezyVet automatically recorded. ezyVet automatically recorded the value when staff selected the cash payment method when they received client cash payments. The red box shows value of 1512.42. The grey box shows a value of 1612.42. Thus, the manual count of cash payments and ezyVet's record for cash payments has a difference of $100.
If a box shows a red color, do a check of your manual counts for payments received for the applicable payment method. For example, do one more count of cash payments received. If the total that you have is different to what you initially entered in the Cash box, enter the different value.
It is important to record the causes of a difference between a manually entered value for a payment method and what ezyVet automatically recorded. If you know the cause, make sure that you enter it in the Additional Notes box.
- Filters that you can use to show each payment method
- Payments received during the day for the payment methods that you use the filters to select
For example, if you select a Cash payment method, the Payment Summary section shows cash payments that ezyVet automatically recorded.
- Compare the values that you manually entered for a payment method with what ezyVet recorded
- Open payment records and make corrections if necessary
Reconciliation example 2 shows a selected payment method of Trupanion in the Payment Summary section. ezyVet recorded a total value of $10.00 for the day for Trupanion payments. In the Reconcilation section, the Trupanion box shows a manually entered value of 0.00 for Trupanion payments. Because there is difference between what ezyVet recorded and the manually entered value, the Trupanion box shows a red color. As a next step, you could try to find the cause of the difference and make the necessary adjustments.
- The opening balance
- The values of invoices, credits, and payments for the day
- The closing balance
- Buttons that you can use to print the end-of-day report or email it
- A Done button that closes the End Of Day Wizard
After you select Done, ezyVet puts a copy of the End Of Day Wizard output in the History Log tab of the End Of Day Wizard screen.