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Let new clients complete registration in the Vello client portal

Before a new client can complete registration directly in the Vello client portal, a practice manager must do the necessary configuration.

Refer to About new client registration and first appointments and configure online booking and visit types as necessary.
To do the configuration, do this procedure.
  1. Open Vello from ezyVet.
  2. In the left sidebar, select Client Permissions.
    The Client Permissions command
    Note: If the left sidebar is closed, select the client permissions button:

    Vello shows a Manage Your Client Permissions screen.
  3. In the Create new clients & pets section, select Allow new clients to register and book.
    Note: If you do not activate online booking, Vello shows a message that tells you that new clients can complete registration but they cannot make appointments. If you activated online booking, the section shows a booking link URL and QR code.
    Allow new clients to register and book section
    The change saves immediately.
A new client can complete registration and make an appointment in the Vello client portal. And Vello syncs the information to ezyVet in:
  • A new client contact record
  • A new patient record
  • A new appointment record
Send a link or QR code to clients to:
  1. Complete registration
  2. Make their first appointment

You can copy the booking link URL or QR code from the Create new clients & pets section of the Client Permissions screen.