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ezyVet shows a Document needs a name error when you save a clinical record document

Do this troubleshooting if these conditions agree:
  1. You use a document template to make a document in a clinical record (for example, a consent form)
  2. You enter text in the Document Name box of the document
  3. After you select SAVE, ezyVet shows a This Document needs a name error
    A This Document needs a name error

The clinical record is locked

Unlock the clinical record. If necessary, speak to your practice manager.