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Release notes: ezyVet version 44.5

ezyVet version 44.5 is available from March 10, 2026.

New

Calendar shortcut menu: If you select Active Invoices, the list of invoices shown does not include fully paid invoices. Previously, the list included fully paid invoices.

IDEXX Reference Laboratories integration: ezyVet version 44.6 correctly syncs product price changes from IDEXX Reference Laboratories. Previously, ezyVet did not always sync the changes.

If you deactivate a diagnostic interpretation request, ezyVet change logs show the change. Previously, change logs did not show the deactivated interpretation request.

Changes to appointment records

ezyVet version 44.5 has these changes in the Appointment Address box in an appointment record:
  • A patient's address shows before a client's address
  • A patient's address does not show as the last address in the list of addresses
  • ezyVet shows the complete patient address
  • Each address in the list shows a label that identifies the type of address (for example, Residence: and Owner:)

Changes to the service fees that ezyVet adds to invoice line items

SmartFlow and CUBEX: The service fee in an invoice line item uses the value shown in the Service Fee Override (exc. GST) box for a product if these conditions agree:
  • You dispense a product directly from CUBEX
  • You set Send to Electronic Treatment Sheet to YES for the product
  • You add a value in the Service Fee Override (exc. GST) box for the product
  • You added a service fee product in the Pricing section of the product configuration
  • You set Sync with Cubex to YES for the product
Figure 1. Settings for a product

Settings for a product

Previously, ezyVet added the service fee product and did not use the value shown in the Service Fee Override (exc. GST) box.

Changes to the eReferrals dashboard tab

ezyVet version 44.5 has changes to referral entries shown in the eReferrals dashboard tab. The table that follows shows the different referral statuses, and information about the changes to entries for referrals with the status. Previously, it was necessary to change the status of some entries to make changes to a referral.

StatusChange to entries for referrals
Pending or In Progress
  • If you double-click an entry that has a related appointment, ezyVet shows an Edit Appointment screen
  • If you double-click an entry that does not have a related appointment, ezyVet shows an Approve Referral dialog box
  • If you select the green check mark in an entry, ezyVet shows an Approve Referral dialog box
Complete
  • If you double-click an entry that has a related appointment, ezyVet shows an Edit Appointment screen
  • It is not possible to double-click an entry that does not have a related appointment
  • The green check mark does not show for entries that have the Complete status

Changes to the IDEXX Web PACS integration

If you use IDEXX Web PACS with IDEXX Telemedicine, the Work List dashboard tab shows a new Unallocated Diagnostic Interpretation Request section. Use the section to:
  • Find diagnostic interpretation requests that are not connected to applicable diagnostic imaging requests
  • Connect the interpretation requests to the imaging requests
Figure 2. Unallocated Diagnostic Interpretation Request section

Unallocated Diagnostic Interpretation Request section

Other changes

In the payments screen, you can do a search for a payment quantity. To do a search, enter the quantity in the Search box of the left sidebar. As a result, ezyVet shows payment quantities with the same whole number value and with a decimal value in a range of 0.00 to 0.99. For example, if you enter 150.34 in the Search box, ezyVet shows payments with quantities of $150.00 to $150.99.

Note: To do a search for refunds, enter a negative quantity in the Search box of the left sidebar.

Online portal and client payments: The online portal shows a Make Payment button only to clients who have a client contact record in ezyVet. If a client has a different type of contact record, the online portal does not show the Make Payment button. Previously, the online portal showed the button for other types of contact records (for example, supplier contact records).

ezyVet version 44.5 has these name changes for Ambra integrations as shown in the ezyVet user interface:
  • Ambra Health (SPI) changed to Ambra Imaging (SPI)
  • Ambra Health (SII) changed to Ambra Interpretations (SII)

Streamlined Estimates: If you select the Discount button in a line item, the dialog box has more space to show the applicable information. Previously, it was necessary to use a horizontal scroll bar to get access to some information.

In ezyVet version 44.5, you cannot configure the legacy integration for Antech. You can configure the new integration only.

Note: The name of the new integration as shown in the ezyVet user interface is Antech (SDI).

Clinical summaries that include diagnostic imaging results also show diagnostic interpretation results. As a result, you can easily show an imaging result and an interpretation result in the same clinical summary. Previously, clinical summaries did not show interpretation results.

Fix for diagnostic interpretation results

ezyVet version 44.5 includes diagnostic interpretation results in:
  • The output of the {ConsultDiagnosticResults} template variable
  • Exports of records as a CSV file

Previously, ezyVet did not show the diagnostic interpretation results.

Fixes for Streamlined Estimates (pilot feature)

If you use a sales template to add products that have service fees to an estimate, ezyVet keeps the correct sequence of estimate line items. Previously, the estimate incorrectly showed the products as the last line items.

The Communications tab has better performance and shows information more quickly.

You can open an estimate that has a relation with a deactivated or merged department. Previously, when you tried to open the estimate, you could not open it and ezyVet showed this error message: Failed to load the estimate record. Error: Server Error

Fix for the ezyVet calendar (new calendar design only)

After you select the Today button, ezyVet keeps these settings:
  • Show extra details
  • Show weekends
  • Show canceled appointments

Previously, ezyVet did not keep these settings.

Fixes for the ezyVet calendar (all calendar designs)

If you use a People/Resources Used box to add or remove a calendar from a recurring appointment, then select Save, ezyVet saves the changes. Previously, ezyVet did not save the changes.

If a calendar moves to a different department, invoices for the calendar's appointments also move to the different department. Previously, the invoices did not move to the different department.

Other fixes

Easy Clinical Notes (pilot feature) and picklists: Text that you enter between single quotation marks ( ' ) correctly shows as a title of a list of items that you can select. Previously, the text incorrectly showed as an item that you can select.

The online portal has security fixes to make sure that only clients can make changes to their pets' information.

After you select Create Document in a clinical record, the record tab that ezyVet opens has the correct gray color. Previously, the gray color was missing and the record tab showed with white color.

Centralized inheritance and sync settings for contact records: If you set Physical Address and Postal Address to Default, ezyVet correctly uses the settings. Previously, if you made changes to an address in an inherited site, ezyVet incorrectly changed the address again during the next sync.

Diagnostic Request dialog box: If you select or clear the Interp. setting for a Diagnostics entry, ezyVet keeps the selection that you made for an interpretation request. Previously, ezyVet did not keep the selection.

Inventory Take report: The Products With Tag box in the report settings only shows activated tags. Previously, the box also showed deactivated tags.

In the Vet box of new e-claims, ezyVet automatically selects the case owner of the related clinical record. Previously, ezyVet did not automatically make a selection. As a result, it was necessary to manually select a veterinarian in an e-claim's Vet box.

Integration for IDEXX Web PACS: If a patient's weight is less than one kilogram, you can send a diagnostic imaging request for the patient. Previously, you could not send the imaging request.

ezyVet and Vello: If you set Country Phone Code Prefix in ezyVet system settings to 00, ezyVet correctly syncs applicable phone numbers to Vello. Previously, ezyVet incorrectly added 0061 to the phone numbers during the sync. As a result, it was not possible to send text messages from Vello that used the phone numbers.