ezyVet shows Warning: Storing card information after you receive a payment
Do this troubleshooting if you receive a payment from a client and ezyVet shows this message: Warning: Storing card information is a major security risk. Remove any card information from the record or contact ezyVet support if you require assistance.
ezyVet thinks that you entered card information
ezyVet senses when you enter numbers with the same format as card information in these areas of the New Payment dialog box:
- The Comments box
- The Details box
As a result, ezyVet shows a warning message when you receive a payment. This table shows the number formats that cause ezyVet to show the message:
| Entered number formats that cause the error message | Type of possible card information |
|---|---|
| Card security code (CVV, CVC, CID) |
| Account number |
16-digit numbers that uses one of these formats:
| Card number |
Six-digit numbers that uses one of these formats:
| Sort code |
Note: If a client makes a payment with a check, you can use the Comments box to record the check number.
Remove the card information from the payment record
After you receive a payment, ezyVet makes a payment record. To remove the card information from the payment record, do this procedure.
- Select Financial.
- Select Payments.The left sidebar shows payment records of your ezyVet site.
- Select Save.ezyVet shows a confirmation message: