New feature: Vello Postcards east Read more

home

Browse documentation

Browse documentationLearn new skillsDiscover resourcesSee all integrations
search
search
Browse documentationLearn new skillsDiscover resourcesSee all integrations

ezyVet Knowledge Center

Get access to documentation, training, and other high-quality resources.

search
thumbnail

Browse documentation

Browse documentation Contents

close
  • expand_more

    ezyVet

    • chevron_right

      Getting started

    • chevron_right

      Clients

    • chevron_right

      Patients

    • chevron_right

      Appointments

    • chevron_right

      Products

    • chevron_right

      Veterinary care

    • chevron_right

      Invoicing

    • chevron_right

      Payments

    • chevron_right

      Refunds

    • chevron_right

      Financial controls

    • chevron_right

      Xero

    • chevron_right

      Insurance

    • chevron_right

      Document management

    • chevron_right

      File attachments

    • chevron_right

      Printing

    • chevron_right

      Electronic signatures

    • chevron_right

      Inventory

    • chevron_right

      Staff management

    • expand_more

      ezyVet administration

      • chevron_right

        Date and time configuration

      • chevron_right

        User account configuration

      • chevron_right

        Security and access

      • expand_more

        Communications and messaging

        • chevron_right

          SMS messages

        • chevron_right

          Communication record configuration

        • expand_more

          Fax configuration

          • Configure a different fax provider

          • Configure an ezyVet site to prevent fax messages

        • chevron_right

          Email configuration

        • chevron_right

          Troubleshooting: Communications and messaging

      • chevron_right

        Address configuration

      • chevron_right

        Record configuration

      • chevron_right

        Search configuration

      • chevron_right

        User interface configuration

      • chevron_right

        Site configuration

      • chevron_right

        Wellness plan configuration

      • chevron_right

        Tag configuration

      • chevron_right

        Reports configuration

      • chevron_right

        System monitoring

      • chevron_right

        File attachments configuration

      • chevron_right

        Other devices and software

    • chevron_right

      Reference information

    • chevron_right

      Customer support information

    • chevron_right

      Release notes

    • chevron_right

      Glossary

    • chevron_right

      ezyVet for partners

  • chevron_right

    Vello

  • chevron_right

    ezyVet Scan

  • chevron_right

    ezyVet Go

  • chevron_right

    Vet Radar

  • chevron_right

    ezyVet Data Lake

  • chevron_right

    IDEXX SmartFlow

  • chevron_right

    ezyVet Connect

  • chevron_right

    Knowledge Center: New and published

  • chevron_right

    Pilot features

  1. Browse documentation
  2. arrow_right
  3. ezyVet
  4. arrow_right
  5. ezyVet administration
  6. arrow_right
  7. Communications and messaging
  8. arrow_right
  9. Fax configuration

list_altBrowse documentation

chevron_left

thumbnailBrowse documentation

Fax configuration

chevron_right

Configure an ezyVet site to prevent fax messages

If it is not necessary for your organization to send fax messages, a practice manager can configure the site with settings that prevent the messages.

To prevent fax messages, do this procedure.
Note: ezyVet does not have a dedicated setting that disables fax messages. But this procedure has the same result.
  1. Select Admin.
    The Admin tab
  2. In the settings list, select Integration.
    The Integration setting in the settings list
  3. Select Email to Fax/Phone.
    The Email to Fax/Phone setting
    ezyVet shows its fax settings.
  4. Set Use Own Fax Account to YES.
    The Use Own Fax Account setting
  5. In the Fax From box, enter from@example.com.
    The Fax From box
  6. In the Fax Provider box, enter example.com.
    The Fax Provider box
  7. In the SMTP Host box, enter example.com.
    The SMTP Host box
  8. Select Save.
    The Save button
    ezyVet shows a confirmation message:

ezyVet has a fax provider configuration that does not send messages.
Important: If your staff try to send fax messages, the communication records of the messages will show a Failed status. The Failed status is the correct result of this procedure. Thus, tell your staff that they will see the Failed status if they try to send a fax message.
Parent topic: Fax configuration
Related tasks
  • Configure a different fax provider

Procedure
ezyVet
Practice manager

Last updated: July 25, 2024

chevron_leftchevron_right

Related Articles:

  • Fax configuration
  • Configure a different fax provider

ezyVet-footer

Need help?
Go to ezyVet customer support

Products

Tour

Features

Pricing

Book a demo

Browse integrations

Build an integration

Become an integration partner

System requirements

ezyVet Go

Solutions

General practice

Emergency

Specialty

Equine

Corporate groups

Universities

Production animals

Mobile

Resources

Customer stories

Blog

Events

Webinars

Tips and tricks

ezyVet TV

Starting a new practice

Customer referral

Support

Company

About us

Contact us

Careers

Community forums

Security

Merch

We’re here for you.

Terms and conditions Privacy policy Cookie statement Cookie list ezyVet sign-in
arrow_upward