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ezyVet shows mobile number is invalid in United States when you try to save a contact record

Do this troubleshooting if:
  • ezyVet shows a mobile number is invalid in United States error when you try to save a client contact record
  • ezyVet continues to show the message after you make sure that the mobile phone number is correct
Figure 1. A mobile number is invalid in United States error

A mobile number is invalid in United States error

Manually enter the mobile phone number again

  1. Go to the applicable Email / Phone box of the contact record.
    An Email / Phone box
  2. Manually enter the number that the box shows.
    If the box shows 18444399838, manually enter 18444399838 in the Email / Phone box again.
  3. Select Save.
    The Save button