To give information about why it is necessary to cancel an appointment, staff can use the Reason To Cancel box. A practice manager can remove unwanted entries from the box.

1. Select Dashboard.
   
2. Select Calendar.
   
   ezyVet shows the calendar.
3. Find a calendar appointment.
4. Open a shortcut menu for the appointment, then select Cancel/Delete.
   
   ezyVet shows a Reason To Disable/Cancel dialog box.
   Trouble: If ezyVet does not show the Reason To Disable/Cancel dialog box, try a different appointment.
5. In the Reason To Cancel box, select the entry that you want to remove, then double-click the box.
   
   ezyVet opens a record tab and shows it behind the Reason To Disable/Cancel dialog box.
6. In the Reason To Disable/Cancel dialog box, select Cancel.
   
7. Select Disable.
   
   ezyVet shows an Are You Sure? pop-up window.
8. Select Disable.