The eBookings dashboard tab and appointment statuses
When a client uses the e-booking system to make an appointment, the appointment can have an appointment status of Unconfirmed or Confirmed. The appointment status of an e-booking appointment is directly related to the Unconfirmed or Confirmed appointment status of ezyVet.
The Pending eBookings section of the eBookings dashboard tab shows e-booking appointments that have the Unconfirmed status:
If ezyVet has e-booking appointments with the Unconfirmed appointment status, the eBookings dashboard tab shows a red color:
Note: E-booking appointments can only use the Unconfirmed and Confirmed appointment statuses that ezyVet automatically has. E-booking appointments cannot use a new appointment status that a practice manager configures. For example, a practice manager could configure a new appointment status and enter Unconfirmed for its name. As a result, ezyVet has two Unconfirmed appointment statuses that have the same name. But e-booking appointments can only use the Unconfirmed appointment status that a practice manager did not configure.
Note: E-booking appointments can only use Unconfirmed and Confirmed appointment statuses of ezyVet. They cannot use the other appointment statuses. For example, an e-booking appointment cannot use the In Transit appointment status.