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Change who is an admin in Vello

An admin can change a staff member to an admin in Vello. An admin can also change an admin to a staff member.

Make sure that you have admin access in Vello.
Note: This documentation is for a beta feature. The beta feature is only available for an initial set of customers.
For more information about what staff members and admins can do, refer to About staff and admin access in Vello.
  1. Open Vello from ezyVet.
  2. In the left sidebar, select Practice Settings.
    Note: If the left sidebar is closed, select the practice settings button:

    Vello shows a Practice Settings screen.
  3. Select the Users tab.
    Vello shows the staff members who have access to Vello.
    Note: The tab shows this information about each person:
    • Name
    • Email address
    • When the person last signed in to Vello
  4. For the applicable staff member, set or clear Admin as necessary.

The change starts immediately.

Note: You must have at least one person with admin access in Vello. If you only have one admin, the Admin control is unavailable. Before you remove admin access for the one admin, you must first give a different staff member admin access.