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Make changes to the Vello thank-you email

Examples of changes you can make to a thank-you email include email content changes, or add a survey link or practice review link.

To make changes, do this procedure.
  1. Open Vello from ezyVet.
  2. In the left sidebar, select Reminders & Follow-Up > Post-Appointment .
    The Post-Appointment command
    Vello shows a Post-Appointments screen.
  3. Adjacent to Thank-You Message, select Edit.
    Vello shows a Thank-You Message dialog box.
  4. In the Email Body box, make changes to the text as necessary.
  5. If you want to include a survey link in the email, select Attach from Survey Library or select Enter Custom Link.
    The Attach from Survey Library and Enter Custom Link settings
    Note: If you select Attach from Survey Library, select an applicable Vello survey.

    If you select Enter Custom Link, enter an applicable survey address.

  6. If you want to include a review link, enter it in the box shown in the Reviews section.
  7. Select Done.
    The Done button
  8. Select Publish Changes.
    The Publish Changes button
The thank-you email has the changes.