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Change the address of the Vello client portal

An example of when an address change for the client portal is applicable is when you want to include your practice name in the address.

To change the address, do this procedure.
Note: After you change the address of the Vello client portal, clients cannot sign in to the portal with a direct link or QR code that they used before the change. Thus, only change the address when it is necessary (for example, if you change the name of your practice).
  1. Open Vello from ezyVet.
  2. In the left sidebar, select Practice Settings.
    Note: If the left sidebar is closed, select the practice settings button:

    Vello shows a Practice Settings screen.
  3. Select Edit.
    Vello shows a Portal Settings dialog box.
  4. Make the address changes as necessary.
    Note: The last part of the address is the same for the sign-in link and for the link for new client registration. If you change it, both links change.
    Note: Use letters, numbers, and hyphens in the address.
  5. Select Save.
    The Save button
  6. Adjacent to PORTAL LOGIN, select the copy button.
    the image shows the copy direct link button
    Vello puts the new sign-in link in your device's clipboard.
The address is changed. Send the new sign-in link to one or two clients to make sure that it opens the Vello client portal correctly. Then, send the new link to the remaining clients and add it to your website, newsletters, and flyers.
Download a new QR code for the client portal and add it to your website, newsletters, and flyers.