Vello: Diagnostic results sharing
Diagnostic results sharing for Vello makes it easy to send diagnostic results to clients, and makes it easy for clients to get access to results.
- You can send diagnostic results to clients at the same time that the results become available
- Clients can use text messages and emails that Vello sends to quickly and easily open the results, or they can use the Vello client portal
- ezyVet automatically keeps communication records of when you sent results to clients
- A VetConnect PLUS account
- Integrations for one or more of these products or services configured in ezyVet
- IDEXX Reference Laboratories
- IDEXX VetLab Station
- IDEXX Web PACS
No other configuration is necessary to use diagnostic results sharing. And it is not a feature that a practice manager can activate or deactivate in Vello.
Communication record example shows a communication record for a client in ezyVet. The communication record is a result of a sync from Vello after a staff member sent a diagnostic result from VetConnect PLUS.
In ezyVet, the communication record shows in the Communications tab of the client contact record of the primary owner and in the Communications tab of the patient record. If ezyVet cannot find the applicable patient record, ezyVet makes the communication record in the client contact record only. Diagnostic results that you shared before this function was available show in the client contact record only.
Diagnostic results as a client-friendly summary
Diagnostic results that you send from VetConnect PLUS usually include a full set of diagnostic data. As an alternative, you can send a diagnostic result as a client-friendly summary, which is easier for clients to read.
This image shows an example of a diagnostic result with full data compared to one as a client-friendly summary: