Make changes to your pet names
Use the Vello client portal to easily make changes to your pet names (for example, if a pet name has incorrect spelling).
Note: You can use the client portal to change a pet name only if your practice made name changes available. If the client portal does not show Update Pet Information in step 3, contact your practice to make the change.
- In the My Pets section, select the applicable pet.Vello shows a Pet Information screen.
- Select Update Pet Information.
- Select Save Changes.
Note: If the client portal does not show the changes immediately, wait approximately five minutes.