After a practice manager makes a phone template, staff can select and use it for client phone calls and callbacks.

1. Select Admin.
   
2. In the settings list, select Templates.
   
3. Select Phone Templates.
   
   ezyVet shows a New Template screen.
4. In the Template Name box, enter a name for the phone template.
   
5. In the Template Group box, select an applicable template group.
   
6. In the Plaintext box, enter the content of the phone template.
   
7. Select Save.
   
   ezyVet shows a confirmation message: