ezyVet shows a credentials not valid error when you configure the Heska imaging integration (SPI)
Do this troubleshooting if ezyVet shows Error occurred processing response from Heskalmaging [400] Credentials not valid for ClientID when you try to configure the Heska imaging integration (SPI):
![A Error occurred processing response from Heskalmaging [400] Credentials not valid for ClientID message](https://storage.googleapis.com/ezyvet-4bd0915d-5976-4452-b37a-947927d78508/snapshots/cjMXJHoFh3P2hH3nyBbU/b383a19f-c7df-4635-bbdd-f9d7fbe71fce?GoogleAccessId=multi-tenant-k8s-content-api@production-services-302914.iam.gserviceaccount.com&Expires=1732312148&Signature=i5Fq3bxCFCQbpBbN6xJpuSlADwcQa%2Be7MxZHy4VZ66cq9yhSISePaV5roGPEKji0PrhTpzxlaqNbNxf0edDJZ1ASuL12BHyhwcSyD%2FBR9iuFCa4YMorpIsjE%2Fudt2LjY%2Fekrd1XCML9JmX0hOyAx25l97rqr33yigoqR1H1ohgVeQXVfbi%2B4kADZpqBvdFqXYRORb6QZgsO4ExmOJ2VvRgJDVhccQxSLT%2F0UcMuURJk9oLuxCwaEOF%2FWTaHkJaMA8LgFMmh8bPZ8IIanO2uFjMiuEGP2lx46D9EgkBXIZxUqGze0RWcuLNxpXAVEBZw3%2BQcWFcIgUfTCJmddSAC6sw%3D%3D)
You entered an incorrect Client ID value or Client Secret value
A practice manager or a person with the necessary permissions.
Make sure that you enter the correct values in the Client ID box and Client Secret box of the integration's settings.
Note: If necessary, speak to Heska customer support. If you are in the United States, send an email to imagingsupport@heska.com. If you are in the United Kingdom, send an email to support@imv-imaging.com.