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      • Configure the Heska API integration

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        Heska troubleshooting

        • ezyVet shows a credentials not valid error when you configure the Heska imaging integration (SPI)

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Heska troubleshooting

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ezyVet shows a credentials not valid error when you configure the Heska imaging integration (SPI)

Do this troubleshooting if ezyVet shows Error occurred processing response from Heskalmaging [400] Credentials not valid for ClientID when you try to configure the Heska imaging integration (SPI):
A Error occurred processing response from Heskalmaging [400] Credentials not valid for ClientID message

You entered an incorrect Client ID value or Client Secret valueCopy

Copy

A practice manager or a person with the necessary permissions.

Make sure that you enter the correct values in the Client ID box and Client Secret box of the integration's settings.
Note: If necessary, speak to Heska customer support. If you are in the United States, send an email to imagingsupport@heska.com. If you are in the United Kingdom, send an email to support@imv-imaging.com.
Parent topic: Heska troubleshooting

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ON THIS PAGE

  • ezyVet shows a credentials not valid error when you configure the Heska imaging integration (SPI)

    • You entered an incorrect Client ID value or Client Secret value

Troubleshooting
ezyVet
Practice manager

Last updated: November 1, 2024

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Related Articles:

  • Heska troubleshooting

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