If necessary, you can refund a CareCredit payment that a client made.

1. Select Financial.
   
2. Select Payments.
   
   The left sidebar shows payment records of your ezyVet site.
3. In the left sidebar, find and select the applicable payment record.
   ezyVet shows information about the payment.
4. Select Refund.
   
   ezyVet shows a Refund Payment dialog box.
5. In the Refund quantity box, enter the applicable quantity.
   
6. Select Refund.
   
   ezyVet shows a CareCredit window.
7. Do a check of the client and payment information, then select Search.
   The Matching Accounts section of the window shows CareCredit accounts of the client.
8. Select the applicable account, then continue the remaining steps in the CareCredit window.
9. When the refund is completed, close the CareCredit window.