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  • About integrations

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    Payments

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    Diagnostic tests

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      IDEXX VetLab Station

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      IDEXX Reference Laboratories

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      Zoetis point-of-care diagnostics

      • About the Zoetis point-of-care integration

      • Send a diagnostic request to a Zoetis point-of-care device

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        Zoetis point of care: Configuration for practice managers

        • Prepare to configure the Zoetis point-of-care integration

        • Configure the API integration for Zoetis point-of-care diagnostics

        • Configure the standard diagnostics integration (SDI) for Zoetis point-of-care diagnostics

      • Zoetis point-of-care and ezyVet: Basic workflow

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        VETSCAN FUSE: Steps to change to the Zoetis point-of-care integration

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      Vetek Labs

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      National Bio Vet Laboratory

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      Moichor

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      MicroVet Diagnostics

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      Milab Online

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      Prime Plus VET

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      EllieDX

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      SVS Laboratories

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      True North Veterinary Diagnostics

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      Heska

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      Antech

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      Awanui Veterinary

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      Midwest Veterinary Laboratory

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      QML Pathology

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      New Zealand Veterinary Pathology

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      ASAP Laboratory

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      ONDAS

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      General configuration of diagnostics integrations

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    Diagnostic imaging

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    Veterinary care

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    Controlled drugs

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    Insurance

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    Product suppliers

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    Inventory management

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    Reporting

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  3. Diagnostic tests
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  5. Zoetis point-of-care diagnostics
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  7. Zoetis point of care: Configuration for practice managers

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Zoetis point of care: Configuration for practice managers

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Prepare to configure the Zoetis point-of-care integration

Before you configure the Zoetis point-of-care integration, prepare for the integration. As a result, Zoetis customer support can easily do their necessary work.

To prepare to configure the Zoetis point-of-care integration, do the steps given in this table:

StepTaskInformation
1The day before you configure the Zoetis point-of-care integration, send an email to Zoetis customer support. In the email, tell Zoetis customer support that you will configure the integration during the next day.To contact Zoetis customer support:
  • (888) 963-8471
  • dxsupport@zoetis.com
  • dxsupport.au@zoetis.com (Australia)
  • dxsupport.nz@zoetis.com (New Zealand)
  • www.zoetisdiagnostics.com/us/contact
2Make sure that you have access to an ezyVet user account with the necessary permissions to configure integrations.User account permissions
3Download TeamViewer.
Note: Zoetis customer support uses TeamViewer with the ezyVet user account of step 2 to configure the Zoetis point-of-care integration.
To download TeamViewer, go to get.teamviewer.com/zoetis.
4Download the Vetscan Hub Software Manual.To download the Vetscan Hub Software Manual, go to www.zoetisdiagnostics.com/us/vetscan-hub/product-manuals.
5In the Vetscan Hub Software Manual, complete the steps about PIMS integration.Not applicable.
Parent topic: Zoetis point of care: Configuration for practice managers
Related tasks
  • Configure the API integration for Zoetis point-of-care diagnostics
  • Configure the standard diagnostics integration (SDI) for Zoetis point-of-care diagnostics

ezyVet

Last updated: June 18, 2025

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Related Articles:

  • Zoetis point of care: Configuration for practice managers
  • Configure the API integration for Zoetis point-of-care diagnostics
  • Configure the standard diagnostics integration (SDI) for Zoetis point-of-care diagnostics

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