Verification steps to get access to your practice's client portal
The Vello client portal has verification steps for your email address or mobile phone number. The verification steps are necessary before you can get access to your practice's client portal.
This table shows:
- Each method that you can use to get access to the client portal
- Verification steps for your email address or mobile phone number
| Client portal: Access method | Verification steps |
|---|---|
| You select a link in a text message reminder: | Vello automatically does the verification of your mobile phone number. As a result, you can sign in to the client portal with your mobile phone number. If you want to sign in with your email address and you did not use it for sign-in previously, email verification is necessary. To do email verification:
Note: As an alternative method for email verification, you can select a button in an email reminder. As a result, Vello automatically does the email verification and you can sign in to the client portal with your email address.
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You select a button in an email reminder to get access to the client portal. The types of buttons that you select include:
| Vello automatically does the verification of your email address. As a result, you can sign in to the client portal with your email address. If you want to sign in with your mobile phone number and you did not use it for sign-in previously, verification is necessary. To do verification of your mobile phone number:
|
| Verification of your mobile phone number is necessary. To do the verification of your mobile phone number:
As a result, you can sign in to the client portal with your mobile phone number. If you want to sign in with your email address and you did not use it for sign-in previously, email verification is necessary:
Note: As an alternative method for email verification, you can select a button in an email reminder. As a result, Vello automatically does the email verification and you can sign in to the client portal with your email address.
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You enter your email address in the sign-in page of the client portal after you use one of these access methods:
| Verification of your email address is necessary. To do the verification of your email address:
If you want to sign in with your mobile phone number and you did not use it for sign-in previously, verification is necessary. To do the verification of a mobile phone number:
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