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Configure an ezyVet site to prevent fax messages

If it is not necessary for your organization to send fax messages, a practice manager can make settings that prevent the messages.

To prevent fax messages, do this procedure.
Note: ezyVet does not have a dedicated setting to deactivates fax messages. But this procedure has the same result.
  1. Select Admin.
    The Admin tab
  2. In the settings list, select Integration.
    The Integration setting in the settings list
  3. Select Email to Fax/Phone.
    The Email to Fax/Phone setting
    ezyVet shows its fax settings.
  4. Set Use Own Fax Account to YES.
    The Use Own Fax Account setting
  5. In the Fax From box, enter from@example.com.
  6. In the Fax Provider box, enter example.com.
  7. In the SMTP Host box, enter example.com.
  8. Select Save.
    The Save button
    ezyVet shows a confirmation message:

ezyVet has a configuration prevents fax messages.
Important: If your staff try to send fax messages, the communication records of the messages will show a Failed status. The Failed status is the correct result of this procedure. Thus, tell your staff that the communications records show a Failed status if they try send fax messages.