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A client paid a different quantity than the payment record identifies

If the quantity in the Payment box of a payment record is incorrect, you can change it after you remove payment allocations from the payment.

  1. Select Contacts.
    The Contacts tab
    ezyVet shows the New Contact screen.
  2. In the left sidebar, find and select the applicable client contact record.
    ezyVet shows settings and information of the contact record.
  3. Select Financial.
    The Financial tab
  4. In the Financial Records section, find and double-click the applicable payment record.
    ezyVet opens a record tab with information about the payment.
  5. For each entry in the Record Allocation table, enter 0.
  6. Select Save.
    The Save button
  7. In the Payment box, enter the correct quantity.
  8. Select Save.
    The Save button