Available courses in ezyVet Academy
ezyVet Academy has programs of learning plans and courses that are applicable to different types of work. Read a full list of the learning plans and courses in each program.
ezyVet - User program
The ezyVet - User program is for staff who only do basic tasks in ezyVet.
All courses in the ezyVet - User program are in the ezyVet 101 User learning plan. This table gives the sequence of courses and tells if each course is mandatory:
| Course number | Course name | Mandatory? |
|---|---|---|
| 1 | ezyVet Academy Introduction | Yes |
| 2 | ezyVet 101: The Booking to Check-Out Experience | Yes |
| 3 | ezyVet Dashboards | Yes |
| 4 | ezyVet - End of Day Process | No |
| 5 | ezyVet Scenario - Returns and Refunds | No |
| 6 | ezyVet Scenario - Editing Appointments | No |
| 7 | ezyVet Scenario - Using Calendar Columns with no Veterinarian (Emergency Column, Tech Appointments, Grooming) | No |
| 8 | ezyVet Scenario - Client Call - Treatments Due | No |
| 9 | ezyVet Scenario - Client Call - Sending a Multi-visit Summary | No |
| 10 | ezyVet Scenario - Disable, Restore, & Merge Records | No |
| 11 | ezyVet Scenario - Equine Invoicing Options | No |
| 12 | ezyVet 101 Feedback Survey | No |
ezyVet and Vet Radar - User program
The ezyVet and Vet Radar - User program is for staff who only do basic tasks in ezyVet and Vet Radar.
The table that follows:
- Gives each learning plan in the ezyVet and Vet Radar - User program
- Gives the sequence of courses in each learning plan
- Tells if each course is mandatory
| Learning plan name | Course number in learning plan | Course name | Mandatory? |
|---|---|---|---|
| ezyVet 101 User | 1 | ezyVet Academy Introduction | Yes |
| 2 | ezyVet 101: The Booking to Check-Out Experience | Yes | |
| 3 | ezyVet Dashboards | Yes | |
| 4 | ezyVet - End of Day Process | No | |
| 5 | ezyVet Scenario - Returns and Refunds | No | |
| 6 | ezyVet Scenario - Editing Appointments | No | |
| 7 | ezyVet Scenario - Using Calendar Columns with no Veterinarian (Emergency Column, Tech Appointments, Grooming) | No | |
| 8 | ezyVet Scenario - Client Call - Treatments Due | No | |
| 9 | ezyVet Scenario - Client Call - Sending a Multi-visit Summary | No | |
| 10 | ezyVet Scenario - Disable, Restore, & Merge Records | No | |
| 11 | ezyVet Scenario - Equine Invoicing Options | No | |
| 12 | ezyVet 101 Feedback Survey | No | |
| Vet Radar User | 1 | Vet Radar - Introduction to Vet Radar | Yes |
| 2 | Vet Radar 101 | Yes | |
| 3 | Vet Radar Scenario - Changing the Attending Doctor and Department | Yes | |
| 4 | Vet Radar Scenario - Scheduling Tasks During Open Hours Only | Yes | |
| 5 | Vet Radar 101 Feedback Survey | No |
ezyVet - Setup and Administration program
The ezyVet - Setup and Administration program is for practice managers and staff who do configuration and administration tasks in ezyVet.
The table that follows:
- Gives each learning plan and course in the ezyVet - Setup and Administration program
- Gives the sequence of courses in each learning plan
- Tells if each course is mandatory
| Learning plan name | Course number in learning plan | Course name | Mandatory? |
|---|---|---|---|
| ezyVet 101 User | 1 | ezyVet Academy Introduction | Yes |
| 2 | ezyVet 101: The Booking to Check-Out Experience | Yes | |
| 3 | ezyVet Dashboards | Yes | |
| 4 | ezyVet - End of Day Process | No | |
| 5 | ezyVet Scenario - Returns and Refunds | No | |
| 6 | ezyVet Scenario - Editing Appointments | No | |
| 7 | ezyVet Scenario - Using Calendar Columns with no Veterinarian (Emergency Column, Tech Appointments, Grooming) | No | |
| 8 | ezyVet Scenario - Client Call - Treatments Due | No | |
| 9 | ezyVet Scenario - Client Call - Sending a Multi-visit Summary | No | |
| 10 | ezyVet Scenario - Disable, Restore, & Merge Records | No | |
| 11 | ezyVet Scenario - Equine Invoicing Options | No | |
| 12 | ezyVet 101 Feedback Survey | No | |
| ezyVet Administrator | 1 | ezyVet (Admin) - Introduction | Yes |
| 2 | ezyVet (Admin) - Templates | Yes | |
| 3 | ezyVet (Admin) - Products | Yes | |
| 4 | ezyVet (Admin) - Site Configuration | Yes | |
| 5 | ezyVet (Admin) - SOCs and Reminders | Yes | |
| 6 | ezyVet (Admin) - Inventory and Ordering | Yes | |
| 7 | ezyVet (Admin) - Reporting | Yes | |
| 8 | ezyVet (Admin) - Boarding Set Up | No | |
| 9 | ezyVet (Admin) - Equine | No | |
| 10 | ezyVet (Admin) - Online Booking | No | |
| Not part of a learning plan. | ezyVet (Admin) - Conversion Data Validation | Only mandatory if an IDEXX staff member tells you to do it. If an IDEXX staff member did not tell you to do the course, do not do it. | |
ezyVet and Vet Radar - Setup and Administration program
The ezyVet and Vet Radar - Setup and Administration program is for practice managers and staff who do configuration and administration tasks in ezyVet and Vet Radar.
The table that follows:
- Gives each learning plan and course in the ezyVet and Vet Radar - Setup and Administration program
- Gives the sequence of courses in each learning plan
- Tells if each course is mandatory
| Learning plan name | Course number in learning plan | Course name | Mandatory? |
|---|---|---|---|
| ezyVet 101 User | 1 | ezyVet Academy Introduction | Yes |
| 2 | ezyVet 101: The Booking to Check-Out Experience | Yes | |
| 3 | ezyVet Dashboards | Yes | |
| 4 | ezyVet - End of Day Process | No | |
| 5 | ezyVet Scenario - Returns and Refunds | No | |
| 6 | ezyVet Scenario - Editing Appointments | No | |
| 7 | ezyVet Scenario - Using Calendar Columns with no Veterinarian (Emergency Column, Tech Appointments, Grooming) | No | |
| 8 | ezyVet Scenario - Client Call - Treatments Due | No | |
| 9 | ezyVet Scenario - Client Call - Sending a Multi-visit Summary | No | |
| 10 | ezyVet Scenario - Disable, Restore, & Merge Records | No | |
| 11 | ezyVet Scenario - Equine Invoicing Options | No | |
| 12 | ezyVet 101 Feedback Survey | No | |
| Vet Radar User | 1 | Vet Radar - Introduction to Vet Radar | Yes |
| 2 | Vet Radar 101 | Yes | |
| 3 | Vet Radar Scenario - Changing the Attending Doctor and Department | Yes | |
| 4 | Vet Radar Scenario - Scheduling Tasks During Open Hours Only | Yes | |
| 5 | Vet Radar 101 Feedback Survey | No | |
| Vet Radar Administrator
Note: All courses in the Vet Radar Administrator learning plan are also in the ezyVet and Vet Radar Administrator learning plan. It is not necessary to complete the courses more than one time.
| 1 | Vet Radar (Admin) - Products | Yes |
| 2 | Vet Radar (Admin) - Site Configuration | Yes | |
| 3 | Vet Radar (Admin) - Templates | Yes | |
| ezyVet and Vet Radar Administrator | 1 | ezyVet (Admin) - Introduction | Yes |
| 2 | ezyVet (Admin) - Templates | Yes | |
| 3 | ezyVet (Admin) - Products | Yes | |
| 4 | Vet Radar (Admin) - Products | Yes | |
| 5 | Vet Radar (Admin) - Templates | Yes | |
| 6 | ezyVet (Admin) - Site Configuration | Yes | |
| 7 | Vet Radar (Admin) - Site Configuration | Yes | |
| 8 | ezyVet (Admin) - SOCs and Reminders | Yes | |
| 9 | ezyVet (Admin) - Inventory and Ordering | Yes | |
| 10 | ezyVet - End of Day Process
Note: ezyVet - End of Day Process is also in the ezyVet 101 User learning plan. It is not necessary to complete the course more than one time.
| Yes | |
| 11 | ezyVet (Admin) - Reporting | Yes | |
| 12 | ezyVet (Admin) - Boarding Set Up | No | |
| 13 | ezyVet (Admin) - Equine | No | |
| 14 | ezyVet (Admin) - Online Booking | No | |
| Not part of a learning plan. | ezyVet (Admin) - Conversion Data Validation | Only mandatory if an IDEXX staff member tells you to do it. If an IDEXX staff member did not tell you to do the course, do not do it. | |