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See a client's video in a text message

You can use the Vello inbox to see a video that a client sent in a text message.

Your practice has Vello text messaging activated.

To see a video sent by a client, do this procedure.
  1. Open Vello from ezyVet.
  2. In the left sidebar, select Text Messages.
    The Text Messages & Requests command
    Note: If the left sidebar is closed, select the text messages button:

    Vello shows a Text Messages screen.
  3. Select the client's text conversation.
  4. Select the video.
    Video text message in a text conversation
The video plays in the text conversation.