Set the email address that your practice uses to receive client replies
When a client sends a reply to a Vello campaigns email, the reply goes to the email address that you set.
Use an email address that:
- Staff members monitor regularly
- Accepts replies (for example, do not use a no-reply email address)
- In the left sidebar, select Campaigns.Note: If the left sidebar is closed, select the campaigns button:
- Adjacent to Campaigns, select the cog button.Vello shows a Campaigns settings dialog box.
- In the Reply-to email address box, enter the email address that you want to receive client replies to.
- Select Save.
- Vello campaigns emails show the email address
- When a client replies to a Vello campaigns email, the reply goes to the email address