Make changes to Vello campaign settings
Use the Campaign settings screen to change the email address that receives client replies and the social media links that show in Vello campaigns emails.
Use a reply-to email address that:
- Staff members monitor regularly
- Accepts replies (for example, do not use a no-reply email address)
Note: The Sender name box in campaign settings shows the name of your practice. You cannot change your practice name in the Campaign settings screen. To change the name of your practice, use the Practice Settings screen.
- In the left sidebar, select Campaigns.Note: If the left sidebar is closed, select the campaigns button:
- Adjacent to Campaigns, select the cog button.Vello opens the Campaign settings screen.
- In the Reply-to email address box, enter the email address that receives client replies.
- Select Save.
- Vello campaigns emails show the name of your practice as the sender and the reply-to email address that you entered
- When a client replies to a Vello campaigns email, the reply goes to the reply-to email address that you entered
- New Vello campaigns emails show the social media links as icons that clients can select to get access to the page of your practice for the applicable website