New feature: Vello Postcards east Read more

home

Browse documentation

Browse documentationLearn new skillsDiscover resourcesSee all integrations
search
search
Browse documentationLearn new skillsDiscover resourcesSee all integrations

ezyVet Knowledge Center

Get access to documentation, training, and other high-quality resources.

search
thumbnail

Browse documentation

Browse documentation Contents

close
  • ezyVet

  • expand_more

    Vello

    • expand_more

      Vello for practices

      • Configuration

  • ezyVet Scan

  • ezyVet Go

  • Vet Radar

  • ezyVet Data Lake

  • IDEXX SmartFlow

  • ezyVet Connect

  • Knowledge Center: New and published

  • Pilot features

  1. Browse documentation
  2. arrow_right
  3. Vello
  4. arrow_right
  5. Vello for practices
  6. arrow_right
  7. Configuration
  8. arrow_right
  9. Recommended care configuration

list_altBrowse documentation

chevron_left

thumbnailBrowse documentation

Recommended care configuration

chevron_right

Activate recommended care

After a practice manager activates recommended care, the client portal can show recommended care to clients.

Make sure that you read about the configuration settings for recommended care. The settings are applicable to step 4 of this procedure.
To activate recommended care, do this procedure.
  1. Open Vello from ezyVet.
  2. Select Recommended Care.
    The Text Messages & Requests command
    Vello shows a Recommended Care screen.
  3. Set Recommended Care to Enabled.
    The Enabled setting
    The Care Services section shows medical services synced from your PIMS.
  4. If you want to use recommended care scores, select Include a "Care Score" for each pet to encourage pet health compliance.
  5. In the Care Services section, make settings changes as necessary.
    The Care Services section
    If you want to remove a medical service from client view, deactivate the Show setting.

    If you want to add a price estimate or add educational content, select Edit for the applicable medical service, then make the necessary changes.

  6. Select Publish Changes.
    The Publish Changes button
Recommended care is activated.
Parent topic: Recommended care configuration
Vello
Practice manager

Last updated: March 17, 2025

chevron_leftchevron_right

Related Articles:

  • Recommended care configuration

ezyVet-footer

Need help?
Go to ezyVet customer support

Products

Tour

Features

Pricing

Book a demo

Browse integrations

Build an integration

Become an integration partner

System requirements

ezyVet Go

Solutions

General practice

Emergency

Specialty

Equine

Corporate groups

Universities

Production animals

Mobile

Resources

Customer stories

Blog

Events

Webinars

Tips and tricks

ezyVet TV

Starting a new practice

Customer referral

Support

Company

About us

Contact us

Careers

Community forums

Security

Merch

We’re here for you.

Terms and conditions Privacy policy Cookie statement Cookie list ezyVet sign-in