To let clients reschedule appointments directly in the Vello client portal, a practice manager must do the necessary configuration in Vello.

1. Open Vello from ezyVet.
2. In the left sidebar, select Appointment Booking.
   Note: If the left sidebar is closed, select the appointment booking button:
   
   
   Vello shows an Appointment Booking screen.
3. In the Booking, cancel, & reschedule methods section, select Change.
   Vello shows a Change booking, cancellation, and reschedule methods dialog box.
4. In the Booking section, select the method that you want clients to use to make appointments.
5. Select Next.
6. In the Cancellation section, select the method that you want clients to use to cancel appointments.
7. Select Next.
8. In the Reschedule section, select Reschedule online.
9. In the Online rescheduling window box, select Up to 24 hours before the appointment or Up to 48 hours before the appointment.
10. Select Save.