home

Browse documentation

ezyVet Knowledge Center

Get access to documentation, training, and other high-quality resources.

Get access to your pet's medical records

The Medical Records screen in the Vello client portal shows your pet's health history.

To get access to the medical records of a pet, make sure that:
  • You can get access to to your practice's portal
  • Your pet is a patient of the practice
Note: Vello only shows medical records from the previous four years.
To get access, do this procedure.
  1. Sign in to your practice's client portal.
  2. Select Medical Records.
  3. In the Medical Records screen, select the applicable pet.
  4. Select the type of medical record that you want to get access to.
Vello shows your pet's medical records.
Note: To easily get access to records for a specified year, use the arrow adjacent to the year to filter the records shown in the screen.