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ezyVet shows a type: application/pdf error when you make a template image

Do this troubleshooting if ezyVet shows a does not support template images of type: application/pdf error when you try to add an image to a template image:
A does not support template images of type: application/pdf error

The image file format is incorrect

You can only add images that have these file formats to a template image:
  • PNG
  • JPEG
  • GIF

You cannot add a PDF document to a template image.

Do a check of the image file format and make sure that it is correct.
Note: Microsoft Windows shows images that have the correct file format with these extensions in the file name:
  • png
  • PNG
  • jpg
  • JPEG
If Windows does not show the file name extensions, it is not easy to know if the image has the correct file format. To set Windows to show the file name extensions, refer to: